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Which Company did I book with?

www.TheatreMonkey.co.uk - How to find the best seats and theatre ticket deals.

The website Theatremonkey.com has never sold tickets itself. Instead, it directs guests to the real theatre box offices and reliable STAR member ticket agencies.

Sometimes guests have a problem with tickets they have bought, and need to contact someone.

Theatremonkey is always happy to hear about good experiences, and can listen sympathetically to poor ones. It is just that the office cannot help with most "after sales" questions - particularly if the enquiry is urgent. This includes things like issuing confirmation emails, rectifying mistakes made while booking and assisting with performance date changes. All these matters have to be done by the ticket agency.

It hopes this guide will direct guests to the correct place quickly, and hopes every issue is solved equally fast.

The office has noticed that quite a few guests forget which company they bought tickets through. So, to help them find where to get help, this page features the main online contact details for the major ticket agencies, with pictures of their website to help jog the memory:

Encore: support.tixuk.com/support/home.  As a rule, your confirmation email will begin with letter T, followed by numbers: T1234567890.

Ticket Agency
Front page

 

Ticket Agency
Choose your seat page

 

 

Lovetheatre.com (Theatremonkey Ticketshop): help.lovetheatre.com

Ticket Agency
Front page
Ticket Agency
Choose your seat page

 

 

London Theatre Direct: www.londontheatredirect.com/email-us

Ticket Agency
Front page
Ticket Agency
Choose your seat page

 

 

From The Box Office (Ingresso): www.fromtheboxoffice.com/site/about/

Ticket Agency
Front page
Ticket Agency
Choose your seat page

 

Ticketmaster.co.uk: help.ticketmaster.co.uk

Ticket Agency
Front page
Ticket Agency
Choose your seat page

 

 

See Tickets: www.seetickets.com/customerservice

Ticket Agency
Front page
Ticket Agency
Choose your seat page

 

 

Theatre Tickets Direct: www.theatreticketsdirect.co.uk/contact

Ticket Agency
Front page

 

Ticket Agency
Choose your seat page

 

 

For other ticket agencies, including Fenchurch, London Theatre Bookings and Leicester Square Box Office, see www.star.org.uk to find information.

For the major theatre owning companies, websites include:
www.lwtheatres.co.uk for the Adelphi, Cambridge, Gillian Lynne, London Palladium, Theatre Royal Drury Lane.

www.atgtickets.com for the Ambassadors, Apollo Victoria, Duke of York's, Fortune, Harold Pinter, Playhouse, Lyceum, Phoenix, Piccadilly, Savoy and Trafalgar.

www.nimaxtheatres.com for the Apollo Theatre Shaftesbury Avenue, Duchess, Garrick, Lyric Theatre Shaftesbury Avenue, Palace and Vaudeville.

Other theatres have their own independent websites. Again, www.star.org.uk can confirm the correct website address as all venues are in the list of members.