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HOW TO PAY LESS FOR YOUR TICKET CURRENT ADDITIONAL SPECIAL OFFERS
First, establish Face Value (the price on the actual ticket, also displayed
at the box office and on this site). It is
the LAW that face value is disclosed separately from any extra fees, and it
gives you an idea of the prices to start with...
In person
Theatre Box Offices
At Really Useful Group, Ambassador Group and
Delfont Mackintosh Group Theatres you can usually book in person
without extra fee at any theatre in the same chain for any show in any of their other
theatres. This at least saves a trek around town. Note, though: Firstly,
this service is at box-office discretion. The theatre may decide NOT to sell
tickets for other venues for a variety of operational reasons. If they can't,
for some reason, please accept this and try the actual venue. Secondly: it
isn't advisable to book at one chain's theatres for shows at another chain's
theatres! The reason is that you will pay a booking fee if you do... Last
Moment Registered Disabled Discount Standby It is also worth visiting the box office early in the day as standby
tickets can go on sale early. This allows the day free without the rush of the
One - Hour deadline. If the theatre is sticking to the 'one - hour' rule, still try at two hours before. You will
rarely be turned away. If there is no budging, the line will start two hours
before anyway, so at least you are first. One reader even commented, Not something that will work regularly, the
monkey suspects, but as the reader says, why not give it a try - after all the
theatre has to sell the seat or be left with it... The Royal National Theatre, Royal Shakespeare Company and a few others let EVERYBODY
take advantage of standby discounts without having to ask. Trouble is, the best stuff
is sold out anyway and at a discount, to mailing list members. Day Seats Returns lines form outside the theatre from
around 8a.m, earlier for really hot shows and in summer. Wrap up warm, take refreshments, and be prepared to wait.
Make sure that you also take BOTH credit cards AND cash too, to the value of the
most expensive tickets (if you are prepared to pay it!). Some box offices insist
that you pay with one or the other specifically, depending on the source of the
tickets they are selling you.
Ticket Booths around London
TKTS
As reader Kathy Sutter, a TKTS fan says - The booth also offers a selection of
discount tickets for shows in advance, up to 7 days ahead, also some
available that day at a smaller discount and a few shows at full price too,
allowing those theatres further from the Square a centrally located
box office outlet. and giving
extra choice. The choices are on laminated boards inserted into a frame to the side of the
booth, put up a half hour before the booth opens. Generally it is a mix of long
running plays and lesser-known musicals with the odd ballet or opera
occasionally; basically anything which has not sold 65% of its tickets for that
night. There is a single line for both
evening and afternoon performances. This list changes throughout the day as allocations sell out and new choices
are added. One reader reports that if you ask nicely, they will phone the
theatre to get extra seats if they are not too busy. The monkey can't verify
this will happen all the time - but felt it was useful to know. A list in the window of the booth itself lists shows they NEVER have
tickets for, and your chances of getting one for these shows this week.
If
you see anything on this list chalked on the main frame, scalpers are at work. Best stuff goes in the first 15 mins, and the vast line moves rapidly. The
booth accepts cash (Stirling and Euros), MasterCard, Visa and Maestro / Switch, a British issued debit card. They do not take
personal cheques, foreign currency (except Euros) or travellers checks. No
arguments on seat locations either. It is first off the pile. Usually you get
the first three rows of Stalls, or the ends of the first ten, and single people
get the best deal the monkeysite finds. REMEMBER: Try the booth if you are flexible and always check it before buying anywhere
else on the day. It is also worth checking the 'Never Get' notice on arrival in
London to rule out certain shows or devise alternative ticket harvesting
strategy. A daily list of available shows is also available online at
www.tkts.co.uk, which will give
some idea of what is on sale before you arrive, and which shows are
never sold there. Also note that on "film premier" days at the various cinemas on Leicester
Square, you may have to approach the booth from another direction. Ask a police
officer for advice and be prepared to walk around the "long way" (often via an
access road from Orange Street) if necessary. A SECOND OFFICIAL BOOTH is found in North London at Brent Cross
Shopping Centre, Hendon, London NW4 3FP. It is in the
Upper Mall, next to the centre's Information Desk, opposite the entrance to
Marks and Spencer. Open Monday to Saturday 10am to 7pm, and Sunday 12
noon until 6pm. The Brent Cross booth DOES NOT accept cash. Payment by credit or
debit card, theatre tokens or Brent Cross Gift Cheques ONLY. Both booths are also equipped as Ticketmaster Agency outlets, selling advance
tickets for all shows and events at agency prices with booking fees. In
Leicester Square it may be cheaper to walk to the theatre concerned to
make a purchase. In 2011 a "Loyalty Card" was launched. 6 purchases, stamped on a collectors'
card, will give you £3 off your next purchase. A draw for theatre tokens is also
included with each card. Ask at the theatre booth for details. Other Ticket Booths Many of the genuine booths are owned by the same companies that
offer discounts online - and will often do a deal on tickets for
that day, to get rid of stock the company have and can't sell. They
will also usually have access to the same advance ticket offers that
companies put online - useful if you are travelling without computer
access. See "Avoid Touts" and "The
Ticket Trail" for more information on spotting them,
and do look for the S.T.A.R. symbol:
By Telephone
Speaking to somebody - either at the theatre or ticket agency - will
incur a booking fee, and sometimes the fee will be less online
(check both sources if you can). The box office will always be cheapest if buying a "full
price" ticket, though, as they impose the lowest booking fee.
Theatremonkey.com always
lists the box office telephone number before any others.
A reader offers the following advice if you are buying your ticket
over the telephone direct from the box office, by quoting an advertised special
offer reference to them: Once, when offers were a new concept, this
was a really strong tip. Now, phoneroom staff really hate it as it
causes them problems. Producers have become wise to it as discounts
became common, and now often impose specific allocations or say
certain seats cannot be discounted. Being honest and friendly goes
far further than this "trick" now, the monkey finds.
Otherwise, expect to pay £1 to £8 or so booking
fee PER TICKET!!! for buying from theatres' own telephone or online
reservations service. This is taking liberties, but a personal appearance at the box
office costs £5 plus in train fares, so sometimes this monkey goes purple and
pays. Shop around for lower booking fees - some legitimate ticket
agents will do a "no booking fee" deal on a particular show for a
limited period, undercutting the box office Check if there is a charge for postal
bookings. Sometimes this saves money. An innocently mailed cheque, correct for
the full face value of tickets, but not accounting for any booking fee, is seldom
returned - especially if a stamped, self addressed envelope is included. This little 'booking
fee oversight' saves Theatremonkey banana cash quite often. Sadly, it is now
being cracked down on by some, alas... Otherwise, aside from theatres with
their own booking fees, legitimate booking agents normally add a maximum 25% above face value as a booking fee.
Some have access to really excellent seats at short notice and Theatremonkey has
been known to try pleasing a favourite Monkeyess with tickets from this source. Please be aware that if an event is
cancelled, refunds may be limited to the price of the ticket only,
with the 'booking fee' not refunded. This applies particularly to
pop concert events.
Online Dozens of ticket agencies also
offering deals. Make sure you look for the STAR logo before buying:
DO click on it to verify the agent is genuine. The best include: Theatremonkey Ticketshop,
Encore Discount Tickets
Shop, Ticketmaster.co.uk,
www.lastminute.com
and
www.londontheatredirect.com,
plus
www.londontheatrebookings.com and
www.lsbo.co.uk.
"Meal plus Theatre Ticket" packages may be available with
the:
Theatremonkey Ticketshop,
Encore
(telephone 0207 400 1253 / 0044 207 400 1253 if calling from outside the
United Kingdom) and
Lastminute.com.
Great Value 'QUALITY HOTEL AND THEATRE TICKET' packages may be available with:
Capital
Breaks, Tickettree.com and
Lastminute.com.
WORTH KNOWING:
Be careful of operators buying up of website names that
LOOK LIKE, BUT ARE NOT the official theatre website. For example,
the official site to buy tickets from the Prince Edward Theatre is
that of the owners - delfont-mackintosh.co.uk. A search engine
result, though, brings up sites like "ThePrinceEdwardTheatre.com"
(example, not an actual or genuine site) before the official one in
the listing. Sites like the fictional "ThePrinceEdwardTheatre.com"
are owned by agents - either STAR members, STAR sub-agents or even
touts / scalpers. Whoever, they are NOT the box office website and
you'll pay more than you would via the official site. Theatremonkey
advises strongly that you check exactly who you are booking through.
On its listings pages, the monkey always shows the official sites
first, followed by legitimate agents. It urges all guests to take
care, as this trend is trapping even the wariest in the jungle.
Official show websites / Social Networking pages Sometimes these are backed up by advertising on Google search engine. It can
pay dividends to visit Google, enter a search such as the show's title and / or
"London Theatre" and see what appears both in the results list...and
the sponsored advertisements at the side of the page. General Saving Ideas
Previews Afternoons Free Tickets and Friendship These "companions" are all volunteers and the charity always needs
more of them. As a volunteer, all expenses are paid - ticket, petrol, parking
and congestion charges are all met AND you get to meet interesting new people
too. Extra drivers are always most wanted. A newsletter is also produced 4 times a year which goes out to some 1500
members, individuals and groups. To be eligible members are deaf, disabled or
over the age of 70. The newsletter has listings of theatre, musicals, opera,
dance, concerts and other events. If you are interested in volunteering, call 020 7619 6166 ( choose option 4
on the automatic menu) or visit
Shape Arts
for more information. Showsavers / Theatrenet / Gr8tix / Hit The Theatre Gr8tix is the junior version of this company. It offers discounts for
children and young adults. Offer types include "2 tickets for £8 (so the
accompanying adult comes free)", "1 free ticket with 4 purchased (1 of
up to 2 adults comes free)", "member and accompanying adult come
free" and also some tickets available to Hit The Theatre
is the first online site targeting youth aged
between 16 and 28. It offers cheap tickets to many productions, and has an
ambassador scheme to introduce theatre to this audience. More details at
www.hitthetheatre.co.uk.
For those aged 16 to 18 a scheme called '145' is exactly what it
says. See one show for £5. Find out more at
www.mousetrap.org.uk.
Mailing Lists, plus Newspaper and other Clubs
Lovetheatre.com,
who operate the Theatremonkey Ticketshop for this website have a free
to join theatre list offering discounts on a range of shows. Others
worth joining are
www.seetickets.com and
www.showsavers.co.uk as they can be excellent.
Whatsonstage The Ambassador Theatre Group run a scheme called 'ATG
Theatre Card' offering discounts
and priority booking for £30 per year. Details at
http://www.atgtickets.com or on 020 8544 7424. Delfont
Mackintosh Theatre Priority
www.delfontmackintosh.co.uk is another scheme run by a Theatre
owner. Newspapers including the Times, Sunday Times and Telegraph run
theatre clubs. Modest (or even free) membership fees allow readers to take advantage of special
offers published in those journals. www.theaudienceclub.com:
Less than a pound a week entitles members to see a constantly
changing list of fringe (plus some West End venues) for previews of
productions for just £2 each. Get in before the critics! Actor's fan clubs may also make offers. For those with mobile / cell phones on the Orange network,
http://web.lst.orange.co.uk/
has some last minute deals and bargains to be had. Those with a Supermarket Loyalty Card from
Tesco in the
UK may also find points exchangeable for deals - and where Tesco
Club Cards lead, others may well follow... ShowPairs Showpairs vouchers are also issued for "Meal and Show" deals -
get two of those for the price of one, and as "buy one show, get one
show free." Also straightforward discount vouchers - a price
reduction rather than "two for one" are sometimes made available
too. Visit www.showpairs.co.uk for more
information. Note:
This company can only offer vouchers to corporations with more than 20
employees. It does not deal directly with individuals. Groups Play the theatre and group booking specialist companies off
against each other for prices, as both rates and seat locations on offer vary. It is your
cash and groups can be used to fill rotten seats if you are not careful. The monkey has also found that the theatre's own box office are likely to
keep good seats back to sell themselves - so if location is important, it could
well be worth trying them first (and you should still get a reasonable discount,
too). Tickets For Troops Local Coach Trips
Parking:
If you choose the "Theatreland Parking Scheme", you must get your car park
ticket validated at the theatre's box office counter (the theatre attendant will
insert the car parking ticket into a small machine which updates the information
held on the magnetic strip on the reverse, thus enabling the discount). When you
pay using the machines at the car park, 50% will be deducted from the full
tariff. You may park for up to 24 hours using this scheme and it is endorsed by
the Society of London Theatre. Complementary Seats Reader Brin suggests that, "If you can find out when an agency night is, then hang round the front of house,
noticing those people with name tags and holding white envelopes. Find out where they are from, even talk to them, chat them up a bit and just ask if there are any spare un collected
tickets just before the show starts. You can do the same thing during the interval - there are lots of people who have been given freebies but leave at
half time, just ask them for their tickets!" An interesting approach feels the monkey, and an interesting wheeze indeed. Print Listings Sunday Times offers are found in the 'Culture' section. London Evening
Standard offers are found particularly in the Thursday 'Hot Tickets' supplement
(inside the front cover is a notable position), and around the 'Theatre
Listings' section of the main newspaper on a daily basis - with extra offers on
Fridays and during school vacation periods. Also check the Evening Standard
website "Theatre
Club". Listings magazine 'Time Out' also carries some offers, not just in it's
theatre listings section but scattered throughout the magazine and buried at the
foot of feature articles. These are worth looking out for. It also runs a
"Premiere Club" with extra offers for members. Look out for the
"free" membership offer on the website. Oyster Cards Gift Voucher Promotions They often run promotions where you get an extra 10% free... so,
stock up on tokens and save 10%! To purchase, see
www.theatretokens.com 24/7 or call Tokenline 0844 887 7878 Monday to Friday
during office hours and all orders are dispatched by first class post on the
following business day. They are also available through a network of retails
including all participating Theatres, WHSmiths, Waterstones and many
Tourist Information Centres. Become a Judge See www.officiallondontheatre.co.uk
for details. Become a Teacher! 1) get some GCSE's. (English / Welsh examinations taken at 16), The best way is to let the English or Drama teacher do all the booking, organising the coach, planning the trip etc." Teachers can actually join the "Teachers Preview Club" run by
Ticketmaster and the Mousetrap Foundation. For an annual membership fee they get
two top price tickets per year at a discount, plus invitations to cheap and free
performances and events and also discount hotel rooms. To join or get the latest
available offers, teachers should call 020 7413 3545. For information and a
membership pack, call 020 7836 4399 or email info@mousetrap.org.uk. The Mousetrap Foundation Upgrade Your Bank Account Other banks may offer similar discounts through their accounts - worth
checking out, feels the monkey. Restricted View Seats Restricted view seats are officially not sold anywhere except from the box office
directly, usually over the counter to personal callers who can be shown the
seats on the seating plan or even be taken into the auditorium to view them. This prevents a customer claiming 'we were not told
these were restricted'. The existence of restricted view seats is also kept secret and prices not
generally displayed or circulated. Theatremonkey features those it can on the
site, but advises double checking with the box office to see if extra seats have
been added after the play opened. Producers sometimes do this when the final
staging has been settled and the impact from each seat assessed.. The best way to book a restricted view seat in advance is to call the box
office or theatre chain call centre and ask for the seat by precise number. If
you show you know what you are talking about, clerks will generally sell the
seats to you in advance. It may, however, take pressure to get these seats. Often box offices will deny
all knowledge of cheap seats in the expensive parts of the theatre until all the
really cheap, grotty tickets have been sold. Stand up to them and get closer to
the stage for less cash, even if you do not see the whole of it! Theatremonkey feels it better to be close to the stage and see some of it,
then watch ants from the balcony - but decide for yourself which you prefer. Check plans accessed from Venue
Names or Show
Titles A to Z for the bargains. The Upper Circle Trick REMEMBER THOUGH:
This is your money. If you hold a front row ticket with a
good view in the Upper Circle, don't be fobbed off with a rear Dress Circle seat with a lesser
command. Argue and move. Sometimes a theatre will refuse to sell a ticket in the Upper Circle over the
telephone, claiming them to be 'unavailable'. This often means that the staff
have been told not to sell the tickets in order to push the more expensive seats
first. Turn up on the night and you should be able to buy those 'unavailable'
tickets over the counter, and then be moved to the better seats. If you must buy in advance, simply telephone an agency. If they can offer
Upper Circle seats at box office price, buy - you stand a good chance of getting
moved to better seats on the night. Reader Rich adds, Risky, but may work, feels the monkey.
The Upper Circle Trick Squared The monkey agrees, and indeed alerted
the venue to this ruse... The Moving Forward Trick
Moving forwardto unoccupied seats is frowned on. You may well be asked to
move back, if the management have not specifically given you permission - but it
does pay to ask an usher if you can move, about a minute before curtain up, thus
legitimising your action. Moving seems less frowned on after the interval, but
the foregoing still stands. You may well end up stuck in your original seat, and at worst be surrounded
by those who paid less and got moved downstairs via the Upper Circle Trick.
Theatremonkey does not find this method pans out, though friends say it does,
and it helps to pretend you do not understand English if asked to move. All too
sneaky for Theatremonkey's liking, but not as sneaky as... ...Downright Dishonest - No responsibility taken if you try this stuff. Details are
for FUN ONLY and are NOT ENDORSED OR ENCOURAGED BY THE WRITER or WEBSITE. Walking in at halftime, after mixing with the smoking crowd in the
street, is an old art. Tickets are not often checked after the interval, so drift into
the theatre auditorium with the crowd, wait till the last second then head for a
(hopefully) unsold and thus empty, seat. You do of course see only half the
show, but it serves you right as this is straight stealing and you deserve your
starring role next day in court. Strangely this trick works for sold out shows
as people always leave at half time and scalpers unsold stock leave seats empty. Fake ID Cards
proving eligibility for discounts can be bought from mail
order ads / manufactured on computer / produced using transfer letters. This is 'obtaining financial advantage by deception' and carries a
hefty prison sentence. It also breaches the goodwill of producers who make these
offers, spoiling things for the genuine. Joining an evening class at a local college often yields a student ID card.
For a theatre studies student, monkey guesses it is OK to use, but square your own
conscience if you are learning macramé. Some join a college annually just for
the card, and find the savings more than cover the cost of enrolment. They never
show for a class 'cos they are always at the theatre. My friend forgot
is another criminal deception. You really are a student,
your friend isn't. Ask for seats, and if a card is required, produce one, then
make a great search for the other. Usually the kind clerk will let you have the
ticket anyway. Just asking for a discount, if you look student age or distinguished grey can
sometimes get you a seat without a card even being asked for. Criminal, yeah,
but in this case you weren't asked so… a 50/50 responsibility maybe? My Mother is in there with the tickets
can get you past the checks. You
may or may not be sought out when you don't reappear, and ejected. Theft again.
So don't try it. Use an old ticket as few staff check all the details. If the theatre
name and style of ticket match, a thumb over the date takes care of the rest. A
nasty deception. Do not do it. Make a ticket For the computer literate. Scan an old ticket in, alter,
and hey presto - three years for forgery on top of your prison sentence for
theft and deception. Not worth it and do not try it.
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