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The Trusted Independent Insider Listings Guide since 2000.

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FAQ's
About the theatremonkey website

For "Frequently Asked Questions" about London Theatre in general, click here.
For "Frequently Asked Questions" about theatremonkey mailing list, click here.
 

Who are you? 
Theatremonkey is a Londoner who knows the major West End theatres like the back of his paw. See its' autobiography - a tragic but true story.

Why the name?
Theatremonkey likes to think it is "monkeying about" with a respected institution - the secretive world of London Theatre! The other reason is personal and emailing a large sum to the monkey's bank will reveal it!

Why this site? 
Theatremonkey has spent years talking to fellow audience members and has noticed how often we get a raw deal as customers. From high prices for poor seats, to sitting through a third rate performance of a supposedly ' Top ' show, Theatremonkey compared notes and, using the wonders of technology, put them on this unofficial private fan site.

So what is it getting out of this?
Theatremonkey loves London's theatres and is keen to encourage the world to share the passion. And get the best deal they can when they do.

This site is totally independent, managed by an enthusiastic amateur site owner, and as such says what it likes. 

So it works in the Industry?
Nope, never. Theatremonkey is just ordinary customers who, over the years found their own ways around.

How reliable is its Opinion?
Information on this site is Theatremonkey personal, subjective opinion, based on what has been seen and heard over many, many years it has been theatregoing and running the website. Nobody knows everything and contributors are welcome and strongly encouraged to add to the knowledge here. This site aims to be a place for theatregoers to share ideas and experiences, not be a personal "soapbox" for the owner. Theatremonkey's own opinions "calls it as it sees it" and sincerely hopes not to steer you wrong. Also, please see What Guests say about this website.

Explain your Seat Ratings?
Everyone is different and has their own preferences and opinions on what constitutes good value. For this website, the seats to buy / avoid ratings by the site writers are compiled based on a person five foot six tall, paying full price for a ticket. Recommendations are based on view of the stage, value for money and (dealt with in greater detail elsewhere) comfort - often expressed as the "legroom" factor.

Some folk are confused by the colour codes employed on the seating plans. As one regular reader puts it,
"I take green seats to be the ones that might be worth choosing first, white ones a second choice and red a third because the monkey has a comment to make about them".

And that about sums up the intention of the site. The idea is NOT to grade seats "good, not so good, bad" but instead to highlight those that merit particular comments to be made about them.

The monkey takes a cautious and conservative approach to this charting, and for that reason some comment that tickets are better than the site guide indicated. Great! The monkey is delighted that a reader felt they had experienced "added value" in thier outing. Far better to be pleased than disappointed...and if you are pleased, do share with other readers: contact us.

Can you help me pick between / describe the differences between two seats?
The site offers an overview of every venue, plus as many comments as it receives about each one from other readers. Only you can decide if it is worth handing over your hard earned bananas for a seat, so personal instinct is honestly the best policy! Consider your own needs in terms of legroom, price and whether you are trying to have a special or simple evening out...and the answers should become clearer than even "Mystic Monkey" could help you with!

I'm larger than average, can you help on locating suitable seats?
A page of advice is available by clicking here.

No Fancy Graphics?
The monkey has to be careful about copyright. Where it has obtained permission, it uses graphics. Otherwise it generates its own!

Cookies and Your Privacy?
To comply with the 2012 UK E-Privacy Directive, Theatremonkey.com gives the following information:
Cookies: These are small data files place on your computer to help it navigate some websites. They can be switched off if you choose, but the site may not work properly (allow you to buy tickets etc) with them turned off - via the "Manage Cookies" option in your browser. See www.allaboutcookies.org and www.youronlinechoices.eu/ for more information on how cookies work and how you can arrange things to suit your own preference.

The Theatremonkey.com website and Theatremonkey.com website blog DO NOT use "cookies" on its website / blog at any time when you stay on its own pages. The only data collected directly from visits never identifies individual visitors and simply records numbers of visits to a page in the site's statistical visitor numbers log.

The Theatremonkey.com Mailing List only collects email addresses and your personally selected password and contact preferences. Again, Cookies are not used in the completion of this form, which is held on a computer outside the EU but complies in any case with all demands of the directive. In common with the California Online Privacy Protection Act Compliance: Theatremonkey.com NEVER passes these details to any third party without your permission, and you are free to edit your entry on this list automatically 24/7 at www.theatremonkey.info.

Affiliate Marketing: Also called "E Commerce" and information about how this all works for visitors can be found at http://www.iab-performance-marketing-explained.net/. This is the reason why many sites Theatremonkey.com links to WILL use cookies, including the one supplying the theatre news feed on the front page of the website. The cookies enable them to track visitors from Theatremonkey.com for commercial purposes - their own and for reporting sales back to Theatremonkey.com for example, where Theatremonkey.com has a business relationship with them that depends on transactions / visits being recorded by them for our mutual benefit. On their sites, it also allows them to ensure your visit is smooth as you progress through their pages. For example, it lets you easily follow through the process from selecting a ticket to reaching the payment and confirmation pages. Your agreement to this will be requested or implied at these site owner's discretion should you choose to visit them, and their sites will tell you more about their own policies too. All sites which do this are carefully chosen and monitored constantly by Theatremonkey.com.

Other links: Do be aware that Theatremonkey.com links to many other types of website, and that they too may choose to use cookies for marketing or other administrative reasons. Again, their sites should explain their behaviour at the time and your agreement to this will be requested or implied at these site owner's discretion should you choose to visit them.

In the unlikely event of a third party website placing any other type of cookie on your computer, http://www.networkadvertising.org/managing/opt_out.asp explains how to opt-out for advertising cookies if required.

California Online Privacy Protection Act Compliance: Theatremonkey.com NEVER passes your details to any third party without your permission, and you are free to contact us at any time to edit any details we hold about yourself. Also, as stated above, our mailing list can be edited 24/7 at www.theatremonkey.info.

Any further questions, including "cookie audit" details of commercial Affiliate Marketing sites we partner with that use them? Please do contact us at any time, we are happy to help.

All details above are for information only and Theatremonkey.com is not responsible for any advice given on any third-party website mentioned.

Seating Plans - not like in the theatre?
Again, seating plans are copyright. To avoid any conflict, Theatremonkey has created its own using carefully written notes from site visits rather than copying in any way existing plans. 

How often are pages updated / what happens if they are not?
Theatremonkey has the ability to update pages at any time during opening hours - and does so whenever it has new information to add. Changes that result from a production closing are usually made late on a Saturday afternoon.

Occasionally, for technical reasons, it isn't possible to update pages as quickly as it would like. In those cases, please excuse outdated / incorrect information - it will be altered as the earliest opportunity.

Pop / Music Venues too?
Long overdue for comment in Theatremonkey's opinion and while being honest about the theatres, why not use the space.

What No Opera Coverage?
The Royal Opera House Covent Garden has a large and devoted following who are often forced by high prices to seek only the affordable seats - Slips at the very top edges of the theatre and the farthest recesses of the Amphitheatre. They know these are at least cheap and offer a way to hear the music and see what they can. The official Royal Opera House website also has an interactive seating plan now, allowing visitors to check the view from many seats all over the venue.

Also, the monkey knows nothing about this specialised art form, so does not feel it can attempt to cover it!

A reader says,
"I must say that the http://www.roh.org.uk/ interactive seating plan is wonderful....it is incredibly honest and even lets you know if a head may be in the way.... Oh, and for the record I saw a ballet there from row T of the amphitheatre - and although I was far away I had a great view (I remembered the binoculars!!) the legroom was great but my view of the stage un-obscured and being that far away, you really do appreciate the choreography.(£15 a seat). Also note that there are NO binoculars in the seats so people may be disappointed. this is not mentioned anywhere on the ROH site. Folding paper binoculars are available in the shop for £2 and actually do an alright job!"

From what readers have told the monkey, the following applies to the London Coliseum, if it helps:
"the central stalls are good, the stage boxes have a one-fifth restricted view but are great for close viewing, the top balcony cheap with bars in the way but a value-for-money view of the stage for £5, and the sound and air-conditioning are variable! The Upper Circle seats are now spaced as well as the stalls, but the front row lacks legroom.

Another reader adds, in November 2007,
"It may be worth mentioning that kids appear to go half price as standard. Aside from the fact that the prices of the tickets, if you want something decent, are high, it does make taking a child more appealing (even more so when your ten year old turns out to really enjoy 'The Magic Flute'!!). There is also something strange at work, at least with an online booking that I haven't quite fathomed which meant went I last booked I actually paid a third of my seat price for my daughter. I booked two shows at the same time and I'm on their mailing list. However, that doesn't quite explain it and I don't like to ask too many questions!!"

The monkey is saying nothing either, but finds the information interesting...

Another reader found box D very cozy.

Beyond that, the official website is at www.eno.org  - - and the box office is on 020 7632 8310 (often answered by See Tickets).

"Hoverfly: a life on the edge of the seat" at facebook.com/HoveringLife, twitter.com/hoveringlife or https://plus.google.com/103720238167228257499/posts reviews ballet and dance from the specific perspective of one seeking cheap seats, commenting on both the productions and what she thinks of where she sat for them. The blog covers the ROH, Linbury Studio and London Coliseum, among many others.

 

Why don't you cover the Globe Theatre?
The Globe has a unique and wonderful website www.shakespeares-globe.org which actually allows you to look at the stage from every section of the theatre seating. With coverage like that, a theatremonkey report seems a little unnecessary! Look under "Booking" on their website for this useful information. A seating plan is also available www.londontheatre.co.uk, showing numbering.

One reader says of the place, following a first visit,
"must remember next time to get seats in Row A where you can lean forward, or Row E where you can lean back. We were in Row B in the middle on the lowest level which was a great view but the lack of back support was a bit of a problem for us."

“A6 and 7: “Henry V,” (Chris B). These seats have a side on view of the stage but as they are the front row, they allow for a good clear view of the stage. This is a very unique venue, and you almost feel privileged to be part of such a historical building. They are far enough to the right to avoid looking directly at the large pillar holding up the front of the canopy over the stage. These seats are also raised so you can easily see over the many people standing in the ‘yard’. As it is primarily Shakespeare performed here and most are 3 hours plus, I’d recommend getting a seat and also either hiring a cushion or sitting on a coat etc as the seats are very uncomfortable (essentially wooden boards). I wouldn’t say these seats are perfect by any stretch but you are close enough to hear everything, see most of it, even if from a side view, and of course covered if it rains. Plus they are very cheap which is always good.
 

Why don't you cover other particular London venues?
The reason alas is time, space and cost. The monkey has only limited amounts of all these, and it has to draw a line somewhere. While it would be great to cover more places, the monkey simply can't afford the resources to do so. It would hate to add somewhere and then not be able to monitor changes as they happened. Rather than post information that could be years out of date, it currently would rather not disappoint readers...so it "sticks to the knitting" for the time being.

Some venues are now improving things for themselves. A reader writes,
"Cadogan Hall: http://www.cadoganhall.com/seatingplan.html now have a ‘’view from seat’ function, which enables you to ‘see’ the sightlines to the stage from various seats (As it is primarily a concert venue, I would have thought the most important thing would be the sound, but that is another matter) From a brief view, and my own knowledge of the hall it seemed pretty helpful.

On the venue itself the reader continues,
"As the Cadogan Hall has been relatively recently renovated into a venue, they have been able to pay attention to the seating, without structural compromises – the seats are comfortable and ‘good’ everywhere so they are proud to show them – though I would personally avoid those right down the front, because you either get a fabulous view up a soloists armpit or strain to see the back region of an orchestra"

Another adds,
"We have visited there a few times and have to say that even in the cheaper seats at the back it is very comfortable, nice seats, lots of leg room and also the sound quality is good. That is I suppose, as long as you do not sit behind one of the pillars! They do have a good view from your seat application though, so you know what your getting."

 

The London O2 arena at the Millennium Dome:
Due to the size of the venue, the monkey isn't planning full coverage at the moment, but will keep the idea under review.
To book, a "choose your own seat" system was introduced in late 2012 at the main venue website www.theO2.co.uk. Low booking fees and simple.
The venue has (unusually for a large hall) made fairly comprehensive numbered plans available online here (nifty 3D plan), and also with their main ticket agency, Ticketmaster. Click here for the venue page, and select a plan from the "View a Seating Chart" drop down box to the right of the big "O2" graphic title. The graphics show row, seat and block numbering for most of the events planned, where it is known and confirmed. Don't forget that seating in the centre of a venue often isn't fixed until the very last second as stages are portable and nobody quite knows where equipment will go - hence nobody has total plans online because crystal balls are in short supply, alas!

A reader reports,
" personally I wouldn’t go for the upper tier seating – it is very steep and not particularly pleasant – you know it’s bad when you see people coming down the steps backwards (true I swear!)"

 

The Roundhouse Theatre
In June 2012 reader
Chris B reports of "Twelfth Night,":
Circle A14 and B14: Excellent clear view of the extremely expansive stage. You feel very close and the view is slightly side on but this makes no difference. There is a safety barrier just to the right which can easily be seen around and doesn't impact view. There is plenty of leg room, especially with both seats being an aisle seat."

The Shepherds Bush Empire:
A reader contributes
"Stalls: I generally find the view not that great unless you manage to get right up the front - although there are 2 possies either side of the bar with a step that accommodates around 2 people each... so if you managed to grab that spot you would have a great view.

Level 1: I much prefer level 1 and some of the best spots are around the sides where there are 2 rows of seating and behind them a sort of wall with a leaning bar - all give unrestricted views and allow you to stand up and dance (and easy egress to the bar/toilets)."

Sadler's Wells Theatre:
A reader says,
"C8 and C9 in the stalls - bagged a couple of returns due to the snow, as it was sold out.
Production: Sleeping Beauty, January 2013.
Not much rake. The seat in front really was 'in front' - i.e .I was looking directly at the back of someone's head, whereas usually in the stalls you are peering through a gap where people's shoulders meet. The seats in front were positioned same as mine, I had to swivel left and right to see certain parts of the action on stage - not very good considering the £55 price tag per seat.
I would recommend that patrons book the row behind - Row D. This is stepped up on a higher level and provides a clear view of the stage unhindered by people's heads! Same price I believe.
Beautiful production, wouldn't have missed it for the world. But would rather not sit in these seats given the choice!"

Another reader notes that the back row of the upper circle is further away than most top balcony seats in the west end. A VERY distant, though clear view, from up there.

Theatre Royal, Stratford East:
A reader says,
"The Theatre:
What a lovely old theatre. Keeping the local paintworks in permanent employment producing untold gallons of red paint, the Theatre Royal Stratford sits in the middle of a lot of new buildings, giving little clue of what awaits inside. And inside is a little gem of a theare. Photos of old productions dominate as you would expect, but going into the playhouse itself you find a lovely old theatre, which is tall but at no point is anyone far from the stage, making the performance an intimate one.

We would quite happily come back here to see more shows.


The Seats:
We had seats D1 and D2 in the stalls. Deliberately chosen, as D1 has a clear view of the stage with no seat directly in ahead of it from the front three rows. Ideal for those of a shorter stature.
The first few rows do that odd thing of sloping gently backwards so the rows in front are actually higher than those behind, but the tilt of the seating means that you get a decent view. As I said in my comments about the theatre, it would not be possible to be far from the stage, so a reasonable view should be possible from just about anywhere.

Row A look like a good choice to see a show. There is a good space between seats and stage (handy in ‘Fings’ so some of the performers can flirt with the patrons) and as the seats tilt back a little, neckache should not be an issue.


The Food and Drink:
It is always nice when you get the chance to dine at the theatre. And we enjoyed the fare at the Theatre Royal Stratford East enough to say we’ll come back and use it as a restaurant if we are in the area!

Aside from standard burgers, jacket spuds etc., they feature a small Caribbean menu. I had the Curry Mutton, my wife had the Jerk Chicken and we had a side order of Macaroni Cheese. And it was all delicious, spiced just right and the Mac ‘n’ Cheese was thick enough to slice!

Drinks were courtesy of Blue Moon, Kozel and Addlestones Cloudy Cider. They have a fair selection of bottled drinks, plus enough of a range of draught drinks (though no handpump, unfortunately)

Interval ice-cream is Loseley – enough of a reason to go along in my opinion!"

 

The monkey would add that there's also nothing in front of A1 and C1 has space for one leg. Rows slope backwards from the stage from the front row (A or AA) to D, and A and AA are on the same level if in use. The stage height and offsetting of rows do compensate for this, though. Legroom is OK up to 5ft 10 or so, and feet can go under seats in front.

The dress circle has no legroom at all in any seat, so give it a miss if possible if over 5ft 5 or so.

The upper circle is benches - padded cushions on steps. Row C has most legroom, then B, then D and E. Row A is cramped if 5ft 5 or over. End seats are comfy as you can turn sideways into the aisle.

 

The Young Vic Theatre (main auditorium):
Bench seating, but a generous space allowed per person. The monkey noted that legroom is OK in the stalls - unlimited in row A, up to 5ft 10 or so in other rows except the back row, which is raised and the audience puts feet on a rail in front. Here (row D when the monkey went, but changes by production) those up to 6ft should be fine. You get a better view thanks to the extra height, too. The only other note is to try and avoid seats where the rows "turn a corner" as they share legroom with next person along.

Upstairs, two rows. Aisle end barriers and rails at the front don't affect views much. Those up to 5ft 7 should be OK in the front row, but go for the end aisle seats where the theatre turns a corner for an inch more legroom. Back row is cramped in all seats for those over 5ft5 or so. It looks like there's room... until you put the seat down to sit on it...
 

And finally.... just for fun...

Chichester Festival Theatre... A reader commented, for "Gypsy" in 2014, "We were in N25 and 26. The new seats were very plush and very comfortable. We were almost straight on looking at the stage. I have to say we felt somewhat distant from the action and this impacted on our feelings for the show." just in case anyone is interested!



 

Theatremonkey: A Guide to London's West End. The book of the website.
To purchase a copy,
CLICK HERE.
For enquiries from the media / anybody wishing to contact the author, or the book retail or wholesale trade for bulk purchases, please contact:

The Theatremonkey.com office is unable to deal with these enquiries directly.

Is there a New York and Broadway version of this site?
Not by theatremonkey, no, but some sites exist that offer much of the same type of information. Telecharge (www.telecharge.com) offers a computer generated "view from your seat" facility when buying for some venues. Not as helpful as it sounds, but the images are there.

www.theatremania.com offers some comments about seating, highlighting the best seats by price. www.nytix.com also passes a comment or two about where the best seats are in the house on each "about the theatre" page. http://www.talkinbroadway.com/eopinions/browse.php?cat_id=3 offers a public forum to post opinions of seats they have had as doe www.broadwayspotted.com. For simple listings and disabled access advice, www.livebroadway.com and www.ilovenytheater.com are also helpful.

www.entertainment-link.com offer independent, objective, and comprehensive information that allows users to get the best seats, the best prices, and the best service on Broadway tickets and more. http://www.theaterseatstore.com has a short guide mentioning some big Broadway musicals (and comparing deals with West End ones where applicable. www.broadwaybox.com like theatremonkey's "current special offers" page, lists local discount offers to Broadway shows and how to obtain them. It also has "advice" seating plans too. http://home.roadrunner.com/~frugaltheatergoe/ is an excellent summary of what must surely be almost all possible discount sources and sites about shows on Broadway. www.tdf.org lists the shows likely to be available at Broadway's TKTS Half-Price Ticket Booth for the week. www.bcefa.org and www.actorsfund.org offer donated tickets to sold out shows at high prices, with the funds going to charity.

The book, "The Back Stage Guide To Broadway" by Robert Viagas published in October 2004 is also worth a look. It contains many useful tips and hints, plus a VERY brief guide to best / worst seats in theatres (sounds familiar!). For seating plans, "Seats - 150 seating plans to New York Metro Area Theatres, Concert Halls and Sports Stadiums" by Jodé Susan Millman (Applause Books) may prove helpful. Amazon.com stock this one.

Deadly sharp re-written versions of shows are available at: www.broadwayabridged.com

 

You decided to sell theatre tickets on this site?
Yes. The monkey finally capitulated.

Theatremonkey Ticketshop is run by LoveTheatre - a STAR member. The monkey agreed to start selling tickets because it was satisfied that the company meets it's own very high standards of customer service and conduct.

It may not be the cheapest option - and the monkey will never shrink from saying so; but often offers and availability are unbeatable, backed up by a high quality sales team. The monkey hopes guests will be happy with this feature.

LoveTheatre are open Monday to Friday 10am until 8pm (Saturday 10am to 6pm, Sunday 10am to 4pm) on 020 7420 9778 (0044 207 420 9778 if calling from outside the United Kingdom). (quote "theatremonkey ticketshop" when calling), and online at Theatremonkey Ticketshop

Other ticket agencies are also mentioned on this site. All are S.T.A.R. members offering a choice of genuine tickets backed by "fair trading" policies.

 

The phone number for my theatre is different from others I've seen on leaflets / listings elsewhere?
Theatres use central telephone rooms to take bookings, rather than operating small box offices within each individual venue. This means that when you dial a particular theatre, you get put through to a single office owned and operated either by the individual theatre chain or by an agency on their behalf. For RU and Nimax Theatres, their phoneroom has the brand "See Tickets"; for Live Nation owned venues, "Ticketmaster" is used, while Ambassador and Delfont-Mackintosh Theatres both answer their own telephones during the day, then transfer calls to "Ticketmaster" and "See" respectively overnight.

Sometimes the phones will be answered using the brand name, rather than the individual theatre name. Theatremonkey always lists the most appropriate telephone numbers, though, and never knowingly provides details of sub-agencies in place of contact details for the the actual central phoneroom acting on behalf of the box office.

 

Why Can't you comment on ticket availability?
Simply, the monkey is a regular theatregoing member of the public and is not privy to box office information. 

Unlike Broadway, London is secretive and does not reveal anything publicly about how well a show is doing.

The best way to find out about availability is to call the box office direct and ask. Mention specific seat numbers and see if they can offer them to you. Even ask directly if seats go to Leicester Square TKTS to be sold at half price. They will often tell you.

Leicester Square TKTS booth post their day's ticket availability online. Go to www.tkts.co.uk, and look to the "What's On Sale" option in the top menu.

Overseas visitors might also try using the online ticket agency systems to see what they are offered. The monkey notes, however that on occasion these systems only offer poor quality tickets. An international phonecall can prove a good investment.

 

Where does Theatremonkey sit when it goes to the theatre?
Wherever it can get a cheap seat! Seriously, given the choice the monkey likes either the front row of the stalls, or the ends of rows where there are no seats in front so that it can stretch, or aisle seats with a bit of space. This is personal preference, nothing more.

What are the Theatremonkey Opinions?
The opinions are currently just that. A reflection of the views of an ordinary ticket buying member of the public who chooses to comment on a show they have seen.

They are NOT written or drawn from professional critics (unless stated) or by anyone connected to the industry or who is biased by being "star-struck" or having a personal agenda. 

Those who contribute and / or compile the Opinions (the monkey and a small group of others) follow a code of reviewing only the work on the stage, free of influence from past performances, whatever the medium.

Readers are always welcome to add their comments too. Contact Us

 

 

Can I post information from Theatremonkey on my own website?
Sorry, no, not without the express permission of Theatremonkey.com. The seating plans and text on this site are subject to the international laws of copyright. 

 

 

Can I Contact Theatremonkey?
Sure! Contact Us.

This site wants to offer a catalogue of visitor experiences. Tell it your opinions of the tickets you bought, the people who sold them to you, the show you saw and the theatre you watched in, the place you ate in beforehand, the hotel you stayed in. Anything not libelous will be added to this site. Theatremonkey Contact Policy.

Material contributions are always gratefully received. 

Thankyou's and Credits Page

 

 

 

 

 

 

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Site © Theatremonkey.com 2000 to 2014. "Theatremonkey"® and "Theatermonkey are a Registered Trade Mark. Buy your tickets with confidence here: Theatremonkey.com is an Affiliate Member of STAR - The Society Of Ticket Agents and Retailers - please do feel free to confirm its membership by clicking the verification system graphic (left). All rights reserved. Information on this site may not be reproduced in any form, by any distribution media, in whole or in part, without permission. This means that you MUST NOT copy graphics or text for posting on another website. Opinions expressed are those of the site owner and / or contributors, and are not those of the site host or service providers. Tickets sold from links on this site - and any other information given - are the responsibility of the supplying company, not theatremonkey.com.
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